Privacy Policy

SplitIt Corp. d/b/a Metro Members ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.metromembers.com (the "Site") and use our membership services.

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By accessing our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

We collect different types of personal information to provide Metro Members’ services, enhance user experience, and comply with legal requirements.

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Information You Provide to Us

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When you sign up for a Metro Members account, subscribe to our newsletter, or engage with our services, we collect:

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• Personal Identifiers: Full name, email address, phone number, and mailing address.

• Payment Details: Credit/debit card information (processed securely by Stripe/Square/PayPal—we do not store full payment details).

• Membership Preferences: Selected plan, referral source, and interests for perks.

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Information We Automatically Collect

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When you visit our website, we may collect:

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• Device Information: IP address, browser type, and device type.

• Usage Data: Pages visited, time spent on the site, and referral sources.

• Cookies & Tracking Data: Used for analytics, advertising, and personalization (see Section 6: Cookies & Tracking Technologies).

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Information from Third Parties

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We may receive additional information from:

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• Payment processors (Stripe, Square) for transaction verification.

• Referral sources (if you were invited to join via a friend or partner).

• Social media integrations (if you log in using Facebook, Google, etc.).

We use the data we collect to:

✅ Provide & manage memberships (billing, account setup, membership perks).
✅ Personalize your experience (relevant discounts, event invitations).
✅ Send important updates (membership confirmations, reminders, service changes).
✅ Improve our services (analyzing trends, customer behavior, and feedback).
✅ Prevent fraud & security risks (monitoring suspicious activity).
✅ Comply with legal obligations (tax, regulatory compliance).

We never sell your personal data, but we may share it with:

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✅ Service Providers:

• Payment processors (Stripe, Square, PayPal) for secure transactions.

• Email & SMS platforms (Mailchimp, Twilio) for communications.

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✅ Business Partners:

• Select vendors & merchants for discount perks (only if relevant to your membership).

• Event organizers (if you RSVP for exclusive Metro Members events).

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✅ Legal Compliance:

• We may disclose information if required by law or to protect Metro Members’ legal rights.

We implement industry-standard security measures, including:

🔒 Encryption: Protects personal and payment data during transmission.
🔒 Secure Access: Members’ account details are protected with authentication measures.
🔒 Payment Security: Transactions are processed via PCI-compliant third-party providers (Stripe, Square).

Despite these safeguards, no system is 100% secure. If we detect a data breach, affected users will be notified promptly.

Depending on your location, you have certain rights over your personal data:

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For U.S. Residents (CCPA - California Consumer Privacy Act)

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• Right to know what personal data we collect.

• Right to request deletion of your data.

• Right to opt out of data sharing for targeted ads.

📧 To exercise your rights, email support@metromembers.com.

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For European Residents (GDPR - General Data Protection Regulation)

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• Right to access, correct, or delete your personal data.

• Right to data portability (request a copy of your data).

• Right to withdraw consent for data processing.

📧 To make a GDPR request, contact support@metromembers.com.

Metro Members uses cookies and similar tracking tools to enhance user experience.

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Types of Cookies We Use

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🍪 Essential Cookies: Required for website functionality (e.g., login).
📈 Analytics Cookies: Helps us track visitor behavior (Google Analytics).
🎯 Marketing Cookies: Used for advertising and promotions.

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Managing Cookies

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You can control cookies via:

• Browser settings (disable or delete cookies).

• Opt-out tools like Google Analytics Opt-out.

Our website may contain links to third-party websites (e.g., partner discounts, external resources). Metro Members is not responsible for the privacy policies of third-party sites. We encourage you to read their privacy statements.

We keep your data only as long as necessary for:

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• Membership management & renewals.

• Legal & tax compliance.

• Fraud prevention.

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Once data is no longer needed, it is securely deleted.

Metro Members does not knowingly collect personal data from individuals under 18 years old. If you believe a minor has provided us data, contact support@metromembers.com for removal.

We may update this Privacy Policy from time to time. When changes are made:

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• We will notify members via email (for significant updates).

• The “Last Updated” date will reflect the latest revision.

By using Metro Members, you agree to this Privacy Policy.

If you have any questions or concerns about our Privacy Policy, contact us at:

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📧 support@metromembers.com
📍 Metro Members, 209 Fulton St., Westbury, NY, 11590
📞 ‪(718) 682-2663‬